The South African Social Security Agency (SASSA) has appealed to all special SRD-R350 grant beneficiaries or applicants who do not own a smart phone not to choose the EFT payment method.<\/p>\n
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In a statement on Tuesday, the agency said the EFT payment method requires smart phones with the corresponding apps for such transaction.<\/p>\n
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\u201cThe customer care unit in Mpumalanga has received numerous complaints from beneficiaries where they fail to process the EFT payment.<\/p>\n
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\u201cThe agency has discovered that all those beneficiaries who cannot process their EFT payment, it is because their phones have little to no computing or internet capacity. The agency is cautioning beneficiaries to choose a suitable method of payment to avoid any inconvenience,\u201d SASSA said.<\/p>\n
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All the applicable methods of payment can be accessed on the SASSA official website on https:\/\/srd.sassa.gov.za.Beneficiaries.<\/p>\n
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Applicants can choose to receive payment through official selected merchants and financial institutions.<\/p>\n
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\u201cBeneficiaries or applicants must ensure that they update personal information such as cell phone numbers, surnames and financial accounts, if there are any changes. This will guarantee the right recipient and avoid payment disapproval,\u201d the agency said.<\/p>\n
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SASSA has also urged beneficiaries to avoid asking for assistance from strangers when updating their personal information.<\/p>\n
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The agency said strangers can use the beneficiary’s personal details for fraudulent activities.<\/p>\n
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For more information, applicants can contact the agency\u2019s toll free number: 0800 60 10 11 or [013] 754 – 9428\/9363 from 08:00 \u2013 16:00 during weekdays.<\/p>\n
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Source: South African Government News Agency<\/p>\n","protected":false},"excerpt":{"rendered":"